00Insights
Field notes from the people doing the work.
Long reads from our architects, PMs and strategy leads. Less manifesto, more “here is what we learned on tenant six”.
AI governance for HR agents — a practical operating model
Board, checklist, RACI, and the sequence in between. The operating model that ships agents instead of blocking them.
The EU AI Act for HRIS leaders — what you actually need to do
A practical guide, not a legal briefing. Risk categories, what Workday handles, what you handle.
How HRIS leaders structure an agent strategy — five conversations, in this order
Start with platforms and the strategy never lands. Start with ambitions and you have a chance. The five conversations that put an agent plan on one page.
What Workday's Agent System of Record actually is
ASoR went GA in February. Here is what it does, the roadmap, and the five things HRIS leaders should do before the next release.
Five HR request types and the agent patterns that fit them
Not every HR question needs the same kind of agent. A simple sorting tool that prevents expensive design mistakes.
Finance-specific lessons from our own Workday rollout
We rolled out Workday Finance internally. These are the lessons that are specific to a finance rollout, the ones that do not show up in an HCM-only playbook.
RAG for HR — what it is, where it actually works, and how to start
The pattern that turns a generic AI into a colleague who knows your policies. Where to use it, where not to.
Native, partner, or custom — where your HR agents should actually live
Three places to put an HR agent. Most teams pick the wrong one for the wrong reasons. Here is a default that holds up.
Extend Essentials vs Extend Professional in 2026
Agent building changes the maths. Here is the updated comparison and how to choose.
Four principles for agent-native Workday architecture
Adding chatbots to your old architecture does not work. Here are the four principles for building systems where agents are first-class participants.
The Workday Extend business case in one page
Half of Extend business cases are dead before finance sees them. Here is the version that gets approved.
Workday Extend vs Built on Workday — how to choose
Six questions that sort the build-or-buy decision in under an hour, with the trade-offs people miss.
Workday's agent stack — what Sana, Flowise, and Pipedream actually do
Three acquisitions in a year. Front door, agent builder, connectivity layer. Here is how the pieces actually fit.
Keeping a Workday Extend app alive after go-live
The apps that die in production die for the same reasons. Here is how to keep yours from joining them.
Where HRIS leaders actually find Workday Extend use cases
The best Extend apps are hiding in plain sight. Six places to look, with real customer examples.
Workday's new front door is here
Homepage, search, and a Sana-powered self-service agent are now in production. What changed, what you need, and how to roll it out.
What it actually costs to embed GenAI in Workday Extend
The cost question scares teams more than it should. Here is how to estimate it properly.
From self-service to agent-assisted HR
Twenty years of ESS and MSS, and most HR tasks still bounce to HR. Here is the model that replaces it.
Your first 90 days as an HRIS Manager
Listen before you lead. The playbook that turns a reactive start into a real platform.
What it takes to ship a clean Workday launch, from kick-off to day 90
The clean launches all rhyme. So do the ones that drag on. Twelve practical items across three phases, drawn from the implementations that landed and the ones that did not.
The AI agent tech stack for HRIS teams, explained
A practical, jargon-light walkthrough of how an enterprise HR agent actually works, from UI down to Workday integration, including stack choices and security.
Claude just launched an HR plugin
Anthropic released an open-source HR plugin for its desktop agent. The standalone version is useful. The Workday-connected version is where the real shift sits.
Growing to an AI-native HRIS team
Most HRIS teams use AI roughly the way they used Google five years ago. A practitioner's view of what changes as teams grow past that.
Workday Orchestrate is generally available
Orchestrate went GA in 2025R2. What it changes for integration teams, when to keep Studio, and the live UX patterns it now unlocks.
Will AI agents take over Workday implementations?
Startups are now claiming to handle ServiceNow deployments end to end with AI. Workday is harder. Here is what changes and what does not.
Four Workday career paths, and how to know which one fits you
End user, consultancy, contracting, or Workday itself. The trade-offs each path actually makes, written by someone who has done one of them.
Consolidation in the Workday partner ecosystem
A wave of acquisitions is reshaping the consulting ecosystem. What it means for customers, partners, and the people doing the work.
Five ways to evaluate a Workday implementation partner
Five practical techniques to spot the difference between a sales team and the team that will actually deliver. Use them before you sign, not after.
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